Terms & Conditions

1. Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the website purnaturekhatulistiwa.com (the "Website"), operated by PurNature Khatulistiwa (the "Company," "we," "us," or "our"). By accessing or using the Website, including browsing, submitting requests for quotations ("RFQs") or engaging with any services provided through the Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must immediately cease using the Website.

These Terms constitute a legally binding agreement between you and the Company. Your continued use of the Website signifies your acceptance of any modifications to these Terms.

2. Company Information & Scope of Services

PurNature Khatulistiwa is a business engaged in the export and import of botanical products, including kratom crumbs, cardamom, clove, and ginger. The Website serves as a platform for global B2B buyers, wholesale distributors, and international importers to access product information, submit RFQs, receive quotations, and facilitate commercial transactions.

Our services include:

• Providing product catalogs and descriptions.

• Processing RFQs and issuing quotations.

• Coordinating orders and shipments for eligible B2B clients.

• Offering general customer support related to commercial inquiries.

The Website does not facilitate retail or consumer transactions.

3. B2B Eligibility Requirements

The Website and our services are intended exclusively for business-to-business (B2B) use. To access or use the Website, you must:

• Be a duly authorized representative of a legitimate business entity, such as a wholesale distributor, importer, or commercial buyer.

• Confirm that you are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.

• Possess the legal authority to enter into binding commercial agreements on behalf of your entity.

We reserve the right to verify your eligibility and may request documentation, such as business registration details, at any time. Unauthorized use by non-B2B entities or individuals is prohibited and may result in immediate termination of access.

4. Compliance With International Export–Import Regulations

All transactions facilitated through the Website must comply with applicable international trade regulations, including export controls, import restrictions, sanctions, and customs requirements. You are solely responsible for ensuring that your use of the Website, submission of RFQs, placement of orders, and receipt of products adheres to the laws and regulations of your jurisdiction and any relevant international standards.

The Company endeavors to conduct its operations in accordance with generally accepted international commercial practices. However, we make no representations or warranties regarding compliance with specific jurisdictional requirements beyond our operational scope. You agree to bear all responsibility for any violations arising from your actions.

5. Product Disclaimer (Botanicals, No Medical Claims)

Our products are offered as botanical materials intended for commercial and industrial purposes only. We do not make any representations regarding the suitability, quality, or applications of these products beyond their basic botanical characteristics. The Company expressly disclaims any implications related to product use, including but not limited to consumption, processing, or end-user applications. Products are not evaluated or intended for any specific purposes, and no warranties are provided regarding their effects or outcomes.

6. Intellectual Property Rights

All content on the Website, including text, images, logos, trademarks, product descriptions, and designs (collectively, "Content"), is owned by the Company or its licensors and is protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Content solely for your internal B2B commercial evaluation purposes. You may not reproduce, distribute, modify, or create derivative works from the Content without our prior written consent. Unauthorized use may result in legal action to protect our rights.

7. Permitted Use & Website Restrictions

You may use the Website for legitimate B2B purposes, such as viewing product information, submitting RFQs, and placing orders.

Prohibited activities include:

• Using automated systems (e.g., bots, scrapers) to access or extract data without permission.

• Interfering with the Website's functionality or security.

• Uploading malicious content or engaging in activities that could harm the Website or other users.

• Misrepresenting your identity or business affiliation.

• Violating any applicable laws through your use of the Website.

We reserve the right to monitor usage and terminate access for any violations.

8. RFQs, Orders, Pricing & Quotations

RFQs submitted through the Website are non-binding inquiries. Quotations provided by the Company are estimates and subject to change based on market conditions, availability, and other factors. Prices do not include taxes, duties, or shipping costs unless explicitly stated.

Orders become binding only upon our written confirmation. We reserve the right to reject any RFQ or order at our discretion. Payment terms will be specified in the quotation or order confirmation and must be adhered to strictly.

9. Shipping, Customs Duties & Risk Transfer (Incoterms-friendly)

Shipments are arranged in accordance with internationally recognized Incoterms (as published by the International Chamber of Commerce). Specific terms (e.g., EXW, FOB, CIF) will be agreed upon in the order confirmation. You are responsible for all customs duties, taxes, import fees, and compliance with destination regulations. Risk of loss or damage transfers to you in accordance with the applicable Incoterms. The Company is not liable for delays or issues arising from customs clearance or third-party carriers.

10. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Website, products, or services, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim. This limitation applies regardless of the legal theory (contract, tort, or otherwise).

11. Indemnification Clause

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms.

• Your non-compliance with applicable laws or regulations.

• Any misuse of the Website or products by you or your representatives.

This indemnification obligation survives termination of these Terms.

12. Data Protection & Privacy (General)

We collect and process personal and business data in accordance with our Privacy Policy, which is incorporated herein by reference. Data is used solely for facilitating B2B transactions, providing services, and improving the Website. We implement reasonable measures to protect data from unauthorized access or disclosure. However, no system is entirely secure, and we disclaim liability for breaches beyond our control. For detailed information, please review our Privacy Policy.

13. Third-Party Website Disclaimer

The Website may contain links to third-party websites or resources. These links are provided for convenience only, and the Company does not endorse, monitor, or control such third-party content. We disclaim all liability for any damages arising from your use of or reliance on third-party websites.

14. Modification of Terms

The Company reserves the right to modify these Terms at any time. Changes will be posted on the Website with the effective date. Your continued use of the Website after such modifications constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

15. Governing Law & Dispute Resolution (internationally neutral wording)

These Terms shall be governed by and construed in accordance with the principles of international commercial law, without regard to conflicts of law provisions. Any disputes arising from or related to these Terms or the Website shall be resolved through good-faith negotiations. If unresolved, disputes shall be submitted to binding arbitration under the rules of a recognized international arbitration body, conducted in a neutral venue agreed upon by the parties. The prevailing party shall be entitled to recover reasonable costs and fees.

16. Contact Information

For questions regarding these Terms or any aspect of the Website, please contact us at:

• Email: info@purnaturekhatulistiwa.com

• Address: Jl. Nyi Ageng Serang no 14. Pontianak, Kalimantan Barat

  We aim to respond to inquiries within a reasonable timeframe.