Privacy Policy
1. Introduction
This Privacy Policy describes how PurNature Khatulistiwa ("we," "us," or "our") collects, uses, and protects information obtained through our website, purnaturekhatulistiwa.com (the "Website"). We are committed to maintaining the privacy and security of your information in a transparent and responsible manner.
The Website facilitates business-to-business (B2B) interactions for the export and import of botanical products, including kratom crumbs, cardamom, clove, and ginger. By using the Website, submitting inquiries, or engaging with our services, you consent to the practices outlined in this Policy. If you do not agree, please refrain from using the Website.
This Policy applies solely to information collected via the Website and does not extend to offline activities or third-party sites.
2. Information We Collect
We collect information to support our B2B operations and improve user experience. The types of information we may collect include:
Contact Form Data
When you submit a contact form, we collect details such as your name, company name, email address, phone number, and country to facilitate communication and respond to your inquiries.
RFQ (Request for Quotation) Submissions
Information provided in RFQ forms, including product interests, quantities, and business details, is collected to process quotations and potential orders.
Website Usage Analytics
We gather non-personal data about your interactions with the Website, such as IP address, browser type, device information, pages visited, and time spent, through analytics tools to understand usage patterns and enhance functionality.
3. How We Use Your Information
We use the collected information for legitimate business purposes, including:
Responding to inquiries, RFQs, and providing quotations.
Facilitating B2B transactions, such as order processing and coordination with partners.
Improving the Website's performance, content, and user experience.
Communicating updates, promotions, or relevant business information (with options to opt out).
Analyzing trends to support our export-import operations.
We do not use your information for purposes unrelated to our B2B services without your consent.
4. Legal Basis for Processing (General & Non-jurisdictional)
We process information based on the necessity to fulfill our contractual obligations, such as responding to RFQs or processing orders. Additionally, processing may be grounded in our legitimate business interests, like website analytics and security, or with your explicit consent where required for specific activities.
5. Data Sharing & Third Parties
We may share information with trusted third parties to support our operations, but only to the extent necessary. These include:
Hosting Providers
Service providers that host and maintain the Website's infrastructure.
Analytics Tools
Providers that assist in analyzing website usage and performance.
Logistics or Communication Partners
Partners involved in shipping, customs coordination, or business communications, if applicable to a transaction.
We require all third parties to handle information securely and in accordance with this Policy. We do not sell or rent your information to unrelated entities.
6. International Data Transfers
As a global B2B operation, your information may be transferred, stored, or processed in countries outside your own. We implement appropriate safeguards to protect data during such transfers, ensuring a level of protection consistent with this Policy.
7. Data Retention
We retain information only as long as necessary for the purposes outlined in this Policy, such as fulfilling inquiries, completing transactions, or complying with legal obligations. Once no longer needed, we securely delete or anonymize the data. Retention periods vary based on the type of information and business needs.
8. Security Measures
We employ reasonable administrative, technical, and physical measures to protect information from unauthorized access, loss, or alteration. These include encryption, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute protection against all risks.
9. Your Rights (General, Non-jurisdictional)
You have rights regarding your information, including:
Accessing or obtaining a copy of your data.
Requesting corrections to inaccurate information.
Asking for deletion or restriction of processing under certain circumstances.
Withdrawing consent where applicable.
Objecting to certain uses of your data.
To exercise these rights, contact us using the details in Section 14. We will respond promptly and in good faith.
10. Cookies & Tracking Technologies
The Website uses cookies and similar technologies to enhance functionality and collect usage data. Cookies are small files stored on your device that help remember preferences and analyze traffic. You can manage cookies through your browser settings, though disabling them may limit Website features.
11. External Links Disclaimer
The Website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before providing information.
12. Children’s Privacy (Not applicable to minors)
Our Website and services are intended for B2B professionals and are not directed at individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of such collection, we will take steps to delete it.
13. Updates to This Policy
We may update this Policy periodically to reflect changes in our practices or operations. Updates will be posted on the Website with the effective date. Your continued use of the Website constitutes acceptance of the revised Policy. We recommend reviewing it regularly.